FAQ

  • If I am not a UNITE account how can I watch videos on UNITE tv?

    Yes, you can create a log-in and enter your payment information to purchase a UNITE tv video and/or enjoy the complimentary classes we offer on our platform.

  • Once I start watching a video, how long will I have access to it?

    Once you start watching a video on UNITE tv, it’s added to your account dashboard. Simply log in anytime to continue watching.

  • Can I watch videos anytime at my own pace?

    Yes! Once you have purchased a video, it will be stored on your dashboard where you can go in and watch at your leisure.

  • Who has access to UNITE tv?

    The platform is set up to offer something for everybody. From in depth educational videos to basic product knowledge, a stylist, salon owner, business consultant or client can take away something from UNITE tv!

  • How often do new videos get added to UNITE tv?

    UNITE tv will be adding new tips & tricks videos, bi-weekly lives, and educational videos on a monthly basis.

  • Is UNITE tv free?

    Yes! UNITE tv is a free education platform featuring cutting, styling, and business videos, plus live classes each month.

  • If I can’t log on to a UNITE tv Live can I watch it later?

    All Lives will be recorded and archived for you to watch on UNITE tv at a later time, but if you attend the live, you will have the ability to ask questions and be interactive with the instructor.

  • What is the best way to be successful with taking a UNITE tv course?

    We recommend gathering your tools, located on the list to the right of the educational video, and your doll head to follow along with the haircut or style being showcased in the video.

  • How do I contact the instructor?

    If you have any questions for an instructor, please email us at [email protected]. The instructor or UNITE team member will contact you within 48 hours to answer your question.

  • On UNITE tv Lives is it interactive?

    Yes! During a UNITE tv Live, there will be a chat box where we will answer as many questions as possible.

  • How often do you add new instructors?

    We will be periodically featuring some of the industry's top talent both domestically and internationally.

  • Do I need specific tools to use during a video/class?

    Each video and class will have a tool list necessary to execute the look if you wish to follow along with the Educators.

  • Are there levels to the videos? i.e. Easy, Intermediate, Hard

    There is no degree of difficulty attached to each video/class. Some videos might require more knowledge or understanding depending on the subject. Each Educator will go in to great detail to explain the process of the execution.

  • Do I need a mannequin head to participate in a video/class/live?

    No, it is not a requirement to have a mannequin head while viewing a video, class and/or live. However, we do recommend having one to follow along with the instructor during the class.